Safe, Modern, Accessible, Well Maintained Vehicles

• Our buses reflect our policy of putting you, our passengers, uppermost in our priorities. Our fleet comprises of low-floor buses, easy access entry and exit doorways, clear and legible destination displays, and the latest engine technology to minimise emissions.

It's all in the details:

• Roadside information is kept up to date and is easy to read. Customer feedback is encouraged and acted on where appropriate. Scorecards are provided on every bus to allow passengers to comment on, and rate, their journeys.
• There is contact with the wider local community through an on-bus newsletter.
• Buses are deep- cleaned, on rotation basis, by a local valeting company.
• Bus maintenance is regular and throughout.
• Our uniformed drivers consider passengers first and foremost and are great ambassadors for uni-link.

Personalised services

• Students are involved as employees and guides on the buses at busy times, bringing a unique enthusiasm for the services.
• Mystery travellers are commissioned to report on reliability and on a number of observed journeys every month.